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I doubt that Social Security is institutionalizing discouraging appeals. I wonder what that language is for?
I agree that Claims Representatives should not express opinions on whether an individual should appeal based on medical factors. It is always shocking to see how poorly claimants describe their impairments, and many times the individual ends up having severe impairments that they do not tell Social Security about that are not found until medical records are reviewed. Claims representatives passing judgment only on what they are told do not have the full picture.
Even if I can't help an individual, I still always advise that I am providing my opinion, and advise of appeals rights and encourage the individual to see another attorney or file an appeal on their own if they disagree with my opinion. Claims Representatives should advise claimants that are pursuing frivolous claims of their right to legal representation instead of passing judgment. I always explain to individuals that don't qualify, why they don't qualify, and try to clear up misunderstandings. I also don't want frivolous claims clogging the system because these will only cause legitimate claims to be processed slower.
Tom, as always a great post. This is an important topic to educate on. Thank you for starting this dialog.
The Social Security worker should not usurp the judge's authority to rule on an appeal.
Even in Reconsideration cases where the technician may well be the person who *will* make the next decision, it is still improper because the technician cannot know what new evidence may be developed during the appeal. Even if the technician made the right choice in denying the case initially, that does not mean that new evidence will not become available during the appeal that should change Social Security's mind.
Frankly, the horror stories I hear are not just that a Social Security technician is being negative about a claimant filing an appeal; it is that the claimant is refused, actually refused, the appeal form.
This is a violation of an individual's due process rights. An appeal is part of a process that includes the hearing, the Appeals Council, District Court, the Circuit Court of Appeals and yes, even the United States Supreme Court.
By stopping someone from appealing, the entire future of that case and ALL the appeal rights die right there.